Do I have to pre-book a visit with a larger group?

Groups of 20+ require a pre-booking.

Do guided tours also take place in the salt mine?

No, there are no guided tours underground. It is a self-explanatory tour with interactive stations and various media.

Can I pay for admission tickets or souvenirs with a debit or credit card?

No, it is not possible to pay by credit or debit card at the entrance or in the shop.  

Where can I park?

Free parking for cars and buses is available on site.

Where can I get food and drink nearby?

You can fill up at the Bergschänke.

How much time should I allow for the tour?

The tour of the salt mine takes approximately 2 hours.  

What is the temperature underground?

The temperature underground is about 18°C.

What clothing is most suitable to wear?

We recommend that you wear sturdy footwear when you visit the mine.

Can I bring my dog with me?

No, we regret you cannot take animals into the underground world.

Is the salt mine also accessible with a wheelchair?

Yes, the underground tour is equipped for disabled visitors and can therefore be accessed by wheelchair. A disabled WC is located above ground.

Are there any baby changing facilities?

Yes, baby changing facilities are available above ground.


Tel.: +49 7131 959-3303
Mail: infonoSpam@salzwelt.de

Dear visitors, we are available to assist you from Monday to Friday (except public holidays) at the following times:

Mon-Thu from 8.00 am to 4.00 pm and
Fri from 8.00 am to 1.00 pm.

You can also contact us at weekends and on public holidays during our visitor opening times on +49 7136 271-3334.